To enroll in a course, visit our website, select the course you're interested in, and follow the simple enrollment process provided.

Yes, we offer various scholarship opportunities and financial aid programs. Details can be found on our enrollment page.

Yes, upon successful completion of a course, you will receive a certificate that you can showcase on your professional profile.

While we encourage careful consideration before enrolling, we understand that circumstances may change. Contact our support team to discuss your situation.

Absolutely! Our platform is accessible on both desktop and mobile devices, including Android and iOS apps for learning on the go.

Currently, we do not offer the option to download course materials for offline access. However, you can access the content through our web platform at any time.

Yes, most of our courses are designed to be self-paced, allowing you to learn at a speed that suits your schedule.

You can interact with instructors and fellow students through discussion forums, live Q&A sessions, and collaborative assignments

Our technical support team is available around the clock to assist with any technical issues you may encounter. Contact us through the support portal on our website.

Currently, we do not offer trial periods for our courses. However, you can explore course previews and read detailed descriptions to ensure the course meets your expectations.

We strive to keep our course materials updated regularly to reflect industry changes and provide the most relevant and current content. Updates are announced on our platform and through our communication channels.

Our technical support is primarily available in English and Amharic. However, we strive to assist students in multiple languages to the best of our ability.

If You Have Any Questions You Can Call Me 24/7

Need Assistance?

Our dedicated technical support team is here for you. Contact us at contact@hidase.org for prompt help with any issues accessing courses or the site. We're committed to ensuring a seamless learning experience for you, every step of the way.

01

Troubleshoot Locally

First, check if the issue is localized to your device or internet connection. Ensure you have a stable internet connection, try accessing the site from a different browser, and clear your browser cache and cookies. Additionally, confirm that your device meets the minimum system requirements for optimal performance.
02

Contact Technical Support

If the issue persists after local troubleshooting, reach out to our dedicated technical support team. contact us: contact@hidase.org with a detailed description of the problem. Filling out the technical support form on our website, providing information about the issue.. Initiating a live chat with our support team through the website during business hours
03

Include Relevant Details

When contacting technical support, include relevant details to help expedite the resolution process. Include information such as: Your full name and registered email address. A clear description of the issue, including any error messages encountered. Any steps you have already taken to troubleshoot the problem.

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